Cas Burns, MFA, MS, is a Boston-based user researcher and data analyst specialized in supporting mission-driven arts and culture organizations.
They bring a decade's worth of experience working in the arts — in roles such as Director of Operations & Research at Urbanity Dance, Lecturer in Dance at Wells College, and Production Artist at Films That Move — to inform their unique, equity-oriented approach to research, analysis, and evaluation.
Cas's contributions to data-driven decision-making have helped local arts nonprofits achieve goals such as doubling their student retention in a single year and quadrupling their youth scholarship fund over the course of three years.
They are excited to help organizations leverage the power of human-centered research and analysis to increase the sustainability of their impact assessment, program management, fundraising efforts, event planning, digital marketing, and more!
Interested in bringing customer research and data analysis to your organization? Let's connect!
Program Evaluation
Measure the impact of your programming through the identification and tracking of quantifiable metrics with creative data collection techniques custom-tailored to your mission, services, and audience.
Audience Research
Engage with your audience directly by utilizing best practices in user experience research — including survey design and one-on-one interviews — to gain insights into their behaviors, wants, and needs.
Data Analysis
Extract insights from your existing CRM database, and optimize its organization to improve the quality and efficiency of future reporting and analysis.
Stakeholder Reporting
Inform stakeholders of the important work you're doing through written reports, slide decks, and data visualizations; tell your story in a way that's as engaging as the work that you do.
Graphic Design & Digital Usability
Market your offerings through compelling visuals while maximizing the usability and accessibility of your online presence — from your website to your online storefront or box office.